Refund and Returns Policy
At Iwcglory, we strive to provide our customers with the highest quality luxury watches. If you are not completely satisfied with your purchase, we are here to help.
Returns
- Eligibility: You may return your watch within 30 days of the purchase date for a full refund or exchange. The item must be in its original condition, unused, and in the original packaging with all accessories, including the warranty card.
- Process: To initiate a return, please contact our customer service team at [insert email or phone number]. Provide your order number and reason for the return. Once your return request is approved, we will provide you with instructions on how to return your item.
Refunds
- Processing Time: Refunds will be processed within 7-10 business days after we receive the returned item. The refund will be issued to the original payment method used for the purchase.
- Shipping Fees: Please note that shipping fees are non-refundable. If you received a free shipping promotion, the cost of shipping will be deducted from your refund.
Exchanges
- If you would like to exchange your watch for a different model, please follow the return process outlined above and place a new order for the desired item.
Damaged or Defective Items
- If you receive a damaged or defective watch, please contact us within 7 days of receiving your order. We will arrange for a replacement or repair at no additional cost to you.
Contact Us
For any questions or concerns regarding our Refund and Returns Policy, please reach out to our customer service team at (318) 646-9280. We are here to assist you!
Thank you for choosing Iwcglory. We appreciate your business and look forward to serving you again.
